https://amynorthardcpa.com/how-do-i-reach-a-real-person-at-the-irs/
Copy and paste into your search engine. I finally used this "shortcut" after innumerable times using: Where's My Refund on IRS site. It worked! I finally talked with an individual who was able to access my account and explain the delay. I am not certain if it was her attempt to find out that worked, but several days later I received a notice from the IRS that my 2020 Stimulus Check would be coming soon, and it arrived along with my May Social Security payment.
Follow the steps given in this search and you should be able to reach someone you can speak with at the IRS.
RAS
