@hiro2203 wrote:
It's been 6 weeks since the first email I got from them but still I haven't heard anything yet. The email said 5-7 business days. Why does it take so long? Do they want me to silently give it up?
Only TurboTax support can assist you with this issue. This forum cannot resolve any type of account issues.
You will need to contact TurboTax support. Use the key words Billing Issues
Support is open from 5am to 5pm Pacific time, Monday thru Friday
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Or -
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
