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Hi @Critter-3 , I appreciate your help. I've gone to the website https://support.turbotax.intuit.com/contact/ four times. I enter a various search terms to get help. That's the website which results in a spinning graphic, which I've wait for up to 30 minutes, but it doesn't help. I'm hesitant to go into details, given the personal nature of this problem. And at the end of it all, I really need to communicate with Intuit, because there's an issue with the application. Briefly, I did what was required of me from my state, for my side business. I entered that information in TurboTax for 2020. But TurboTax did not take that into account. That's an issue Intuit need to resolve in TurboTax or if there was something I should have done, when doing my income taxes for 2020, I'd like to know so that this never happens to me again.