@bigbrock1 You have not mentioned or detailed any specific reason why you blame a software company for your delayed refund. Perhaps you do not fully understand the backlog that exists at the IRS or understand that a software company has no control over the IRS. There are millions of people who have filed tax returns --using all sorts of tax software--- who are waiting for their refunds. Some people are even waiting for their 2019 refunds. There were millions of mailed 2019 returns that ended up in trailers outside the IRS for months, and the IRS is still digging through those, too.
https://www.msn.com/en-us/money/taxes/the-irs-is-behind-in-processing-nearly-7-million-tax-returns-s...
https://abc7.com/irs-refund-tax-delay-returns-status/10435366/
https://money.yahoo.com/irs-employees-say-out-of-ink-printers-are-delaying-tax-returns-171522801.htm...
Called the IRS lately? Agency struggles to hire customer service reps despite pandemic unemployment ...
https://money.yahoo.com/taxpayers-waiting-to-get-last-years-tax-refund-190333088.html
https://www.msn.com/en-us/money/personalfinance/where-is-my-damn-irs-tax-refund-new-answers-emerge-a...
From this IRS website - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue
As of May 15, 2021, we had 300,000 individual tax returns received prior to 2021 in the processing pipeline. Including current year returns, as of May 15, 2021, we had 16.4 million unprocessed individual returns in the pipeline. Unprocessed returns include those requiring correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
