If you were required to upgrade to a paid version then you were no longer using the FREE program ... and once you pay and register the account the fees will not be refunded.
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on View order details
In the future ... link in thru the IRS web site for a truly FREE return if you qualify.
https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free
For Filing Season 2021, you must make $72,000 or below to use one of the 10 IRS Free File partner offers.
NOW AS FOR THE REFUND ...
Turbo Tax only gives you an estimated date. The IRS usually pays most refunds within 21 days. But these are not normal times. This year is taking the IRS longer to send the refunds. There are millions more people filing returns to get the Stimulus payment.
See this news article on Refunds being delayed
https://www.msn.com/en-us/money/personalfinance/where-is-my-damn-irs-tax-refund-new-answers-emerge-a...
Only the IRS can tell you. If your return was Accepted then check IRS Where's my refund
https://www.irs.gov/refunds/
When will you get your refund?
https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/01/25589
IRS - Questions about Refunds
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
From this IRS website - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue
As of May 15, 2021, we had 300,000 individual tax returns received prior to 2021 in the processing pipeline. Including current year returns, as of May 15, 2021, we had 16.4 million unprocessed individual returns in the pipeline. Unprocessed returns include those requiring correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions.
The IRS is behind in processing nearly 7 million tax returns, slowing refunds as it implements new s...
https://money.yahoo.com/irs-employees-say-out-of-ink-printers-are-delaying-tax-returns-171522801.htm...
Called the IRS lately? Agency struggles to hire customer service reps despite pandemic unemployment ...
https://money.yahoo.com/taxpayers-waiting-to-get-last-years-tax-refund-190333088.html
https://www.msn.com/en-us/money/personalfinance/where-is-my-damn-irs-tax-refund-new-answers-emerge-a...
