After you file

@Johnmoney The IRS sometimes requires identity verification randomly and sometimes there is something on your return that triggers the identity verification.  Since TurboTax never gets any information from the IRS after you file your tax return, no one at TurboTax knows why you got the letter.   But if you want your refund you need to follow the instructions in the letter and provide the information the IRS has requested as soon as possible.

 

For more information please read the reply that was directly above your own post in this thread.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**