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After you file
When you say "my account" whose account do you mean? Who prepared your tax return? Did you PAY someone to help you, or were you helped by a friend or relative? Why are they "not available" now?
Did the person who prepared your tax return use TurboTax---or do you even know what they used? Did they print out and give you a copy of your tax return? Do you know the amount of the refund you are supposed to receive?
We do not have enough information to tell you how the money is supposed to be coming to you. There are several options available for how to receive your refund if they used TurboTax....and we do not know what was chosen. We do not know if the person who helped you used the recovery rebate credit to get your stimulus checks or whether they e-filed or mailed your return.
And....hate to say this... but the fact that you gave all of your tax information to someone you now cannot get ahold of is cause for concern. Provide some more details for us, but please do not post anything personal here like your Social Security number or email, etc.