bk9001
Returning Member

TurboTax Deleted My Returns - NEED IMMEDIATE RESOLUTIONS

I had my nearly 10 years tax returns in the same directory.

 

Now I see all versions of Turbotax (2020, 2019, ..) are gone and so are all tax files including PDF files. No entry of app in the start menu any more. No trace of directories - I think it happened after the last run of TurbTax Deluxe!!

 

This is insane.

 

How is  it even possible?   Weirdest thing ever noticed in my life that files and  turbo tax apps for all years are all gone by themselves.  Is it a bad update of hacked Turbotax? Every other app  or files other than turbotax  files works fine - no issues at all with any other app or data file on the system. How come ??

 

I searched Internet and it seems this has been reported by many other users and there are several threads like this on this forum. So , it looks like I am not alone. Intuit cannot ignore this as an isolated problem.

 

Here are other threads with similar problems:

 

https://ttlc.intuit.com/community/taxes/discussion/turbotax-data-is-mis[product key removed]e/00/215...

 

https://ttlc.intuit.com/community/taxes/discussion/re-all-my-turbo-tax-information-is-missing-where-...

 

https://ttlc.intuit.com/community/taxes/discussion/all-my-turbo-tax-information-is-missing-where-did...

 

https://ttlc.intuit.com/community/taxes/discussion/turbotax-data-is-mis[product key removed]e/00/215...

 

https://ttlc.intuit.com/community/taxes/discussion/all-my-turbo-tax-information-is-missing-where-did...

 

I need immediate help!!

 

 

PS:  This is a serious issue since I lost all my files before I could even back up!!. Need to go to its root cause and need to widely advertise it or it could affect others too.  I am quite tech savvy  - so basic file search and looking for hidden files etc. has already been tried.  Some thing is very  nefarious with Turbo-Tax 2020 forced updates..