@BillyB1231 wrote:
I just received a request for payment for my 2020 tax filing. I wrote to you in a while back looking for my refund and was told it was being processed and the delay was because of Covid-19. We had agreed you would be paid when I received the refund. We should keep to that agreement and you should find out what is causing the holdup. I have been a good client for the past several years and if you wish to retain me, you should find out why I have not received the refund. I thank you for your effort to get to the bottom of this problem with the IRS.
See this TurboTax support FAQ for payment of the account fees - https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...
If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.
Or contact TurboTax support for assistance, use the key words Billing Issues
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
