@kevinbrunton wrote:
I am not getting a refund and it's been almost 2 months, but it still says that my tax return hasn't been processed. This is affecting my receipt of the COVID impact payment.
If you are not due a federal tax refund then there will not be any status for your tax return on the IRS website - https://www.irs.gov/refunds
You would have to contact the IRS and speak with an agent for the status of your tax return -
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.
