You don't get it. The website isn't working. It STILL tells me to call them, and despite their hours being listed as 7am to 7pm, it is not even 7pm and when I call them it says they are closed. This is beyond unacceptable. THERE IS ABSOLUTELY NO REASON SOMEONE SHOULD BE PENALIZED FOR SETTING UP A PAYMENT PLAN!!!! YOU ARE STILL PAYING!!!!!!! So NOW, for reasons BEYOND MY CONTROL and which is THEIR fault, I can't even set up a payment plan by the filing deadline which, according to you, wouldn't even make a difference because I will STILL BE PENALIZED. BEYOND UNACCEPTABLE.
