@Lisa2121 Or you bought the CD/Download Desktop program but used the Online version instead.
I see people all the time that have bought the CD/Download Desktop Software but then somehow ending up using the Online version and didn't know it. If that happened to you, you can move your Online file to the Desktop program and continue without paying for Online or needing to reenter your info.
Sorry you can't apply the Desktop CD/Download program and License Code to the Online version. They are separate prices and work different.
