Thank you, I’m so happy to see I’m not the only one why finds that really messed up. Like they’re getting paid for a job half done! Like who does that? There’s millions of people who used TurboTax & who like me used TurboTax Live & I’m sure they got paid for those completed returns & refunds right…so why charge people who haven’t gotten THEIR refunds back yet? We utilized TurboTax’s system to fold our returns but haven’t gotten our refunds, Hint…Job isn’t complete until we get our refunds. That’s like me starting to work on someone’s home & half way in I stop because a problem arose with the company that lets me use their equipment & they’re backlogged & my customer had to wait for me to complete the job because I’m waiting on the manufacturer…So the customers home isn’t finished & I’m telling them I’m still going to charge them regardless of who it is that I’m waiting on…You don’t do that, that’s not fair to say the least.
