Is this the phone number you called - 1-888-808-1723
If so and you cannot contact a TurboTax agent, then use the TurboTax support website -
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Or -
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
