Was your tax return mailed in or electronically filed for 2019?
If it was mailed in and has since been processed, you still may need to use $0 for your Adjusted Gross Income as the IRS may have not updated their system before the new electronic filing verification was established for 2020 income tax returns.
Please see the link below for additional steps to help you file.
Prior year Adjusted Gross Income verification for electronic filing
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