@Emmyj81 File an account recovery request. See: Account Recovery Request for your TurboTax Account.
If you are not able to recover your account, you can order a copy of your 2019 tax return from the IRS.
Transcript
A transcript shows most line items including the adjusted gross income (AGI) from your original Form 1040. It doesn't show changes made after you filed your original return. This transcript is only available for the current tax year and returns processed during the prior three years.
You can obtain an IRS transcript at Welcome to Get Transcript.
An IRS transcript usually meets the needs of lending institutions offering mortgages and student loans.
Copy
An actual copy of your tax return will cost $50. Complete and mail Form 4506 to request a copy of a tax return. Mail the request to the appropriate IRS office listed on the form. People who live in a federally declared disaster area can get a free copy.
Plan ahead. Delivery times for online and phone orders typically take five to 10 days from the time the IRS receives the request. You should allow 30 days to receive a transcript ordered by mail and 75 days for copies of your tax return.
See How to Obtain a Copy of Your Tax Return
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