To contact TurboTax, here is the phone number: (800) 446 - 8848. For more information about ways to contact TurboTax, see: What is the TurboTax phone number?
The rules for the taxation of unemployment compensation changed March 11, 2021, excluding the first $10,200 of unemployment compensation. The IRS urged taxpayers who had already filed to not file an amended return. They stated that they would automatically recalculate the tax. See: New Exclusion of up to $10,200 of Unemployment Compensation | Internal Revenue Service
Please be certain to check the tax year in the upper right corner and read their explanation carefully. Only correspond with the IRS or TurboTax.
I recommend creating or logging in to your account for a more detailed explanation here: IRS View Your Tax Account.
