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After you file
Once your tax return is ACCEPTED, only the IRS can give you any status updates.
If you return says 'still being processed', they are reviewing it (for a reason only the IRS knows) and it needs manual processing which is taking additional time due to the pandemic situation.
The IRS issues a lot of refunds within 21 days, but it has been taking longer with the stimulus payment being issued in addition to the tax refunds.
IRS processing time and refund status
The online link is your best option to track your refund. I have attached a link with more answers from the IRS as to why your refund may be taking longer to process.
‎April 7, 2021
10:22 AM