Using the TurboTax desktop CD/Download editions there is an e-file charge which is currently $24.99 for each state tax return e-filed. This charge can be avoided by printing and mailing the state tax return.
Contact TurboTax support for any billing issues and to request a refund of the state e-file charge. Use the key words billing issues when entering the problem and do Not use the word Refund or you will get a phone number for tax refunds.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
