@catharinea40 wrote:
I did not receive my full refund and I had to pay to file my taxes.
Paying the TurboTax account fees and receiving a tax refund have no relation to each other.
Did you receive the federal or state tax refund? They come separately.
Did you request to have the TurboTax account fees paid from the federal tax refund? The TurboTax fees and the $40 service charge for this option will be deducted from the federal tax refund before it is deposited.
Go to this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
Why is my refund different than the amount on the tax return I filed?
All or part of your refund may have been used (offset) to pay off past-due federal tax, state income tax, state unemployment compensation debts, child support, spousal support, or other federal nontax debts, such as student loans. To find out if you may have an offset or if you have questions about an offset, contact the agency to which you owe the debt.
We also may have changed your refund amount because we made changes to your tax return. This may include corrections to any incorrect Recovery Rebate Credit amount. You’ll get a notice explaining the changes. Where’s My Refund? will reflect the reasons for the refund offset when it relates to a change in your tax return.
Tax Topic 203, Refund Offsets for Unpaid Child Support, Certain Federal and State Debts, and Unemplo... has more information about refund offsets.
