Finally got to a real person working for TurboTax. She serves as one of their "tax experts" and has her own tax business. According to what she has learned, the IRS is so tied up with processing "economic impact" payments, they are not doing their normal tax review and refund processes. TurboTax clients are not alone, all the other return tax programs are having similar difficulties. The IRS is processing returns, they just don't have the usual staff available to do the needed work. Some people have been lucky and have had their returns processed. Most of us have not -- but we will....eventually. Hang in there !!
