I have used TT for the past 5 yrs, I don’t think I’ll be using them next year, they promote how their on your side and with all their different editions you can pay for I’m paying over $200 for a service that can’t do anything other than file my taxes, you can’t get anyone to actually give you any information on your refund, you can’t get anyone to contact irs on your behalf, their about as useful as the irs when it comes to updates, I’m reflecting now and see that I have severely over paid for a service that can’t do anything for me
filed feb 11
accepted feb 12
still nothing, no letters, no updates, the same response of 9 out of 10 returns in 21 days blah blah blah, no one at TT is willing to investigate on my behalf, so this is the last year I’m using TT, I’ll figure something else out
