If you can't create an online account for your card, you would need to reach out to Turbo Visa Debit Card for assistance. Please be aware that call volume can be high at this time. Please follow the steps provided when you call:
- When asked for SSN or Card number- DO NOT input anything and wait to be prompted about the Turbo Visa Debit Card.
- Choose option 1
- Then choose option 2, enter your SSN, Zip Code, and Date of Birth when prompted
- You will hear messaging stating they are connecting you to a representative.
Please let us know if this helps.
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