After you file

Sorry.  The IRS does not/will not tell TurboTax anything about your refund.  Once your return has been filed and accepted, TurboTax gets no information at all.   This is only controlled by the IRS.    You can try calling them again to see what they changed, or they should be sending you a letter that explains why they changed your refund.

 

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**