ET17
Level 2

Can't get .tax file from previous year

Hello,

 

I need to amend my tax returns for the years 2017, 2018 and 2019. I tried to follow the guidelines mentioned on the forum to download the .tax file but the thing is that I purchased Turbotax for each of these years under a different account (my mistake I guess). I bought the 2020 turbotax desktop this year and when I try to access my previous tax returns I only see the 2020 tax return in the list. If I login under the account that I used for the year 2017 I can find my tax return but turbotax won't let me download it because it says that I need to purchase the 2020 turbotax software (see below the message I get)... How can I get my 2017, 2018, 2019 .tax files so I can amend them? Is there someone at Turbotax who could just send them to me? I bought a Turbotax license for each of these years and I have less than a month to amend the 2017 tax return before the three years deadline...

 

"Download your past TurboTax returns

Looks like you didn't file with us last year or you filed using a TurboTax product that doesn't include access to prior-year returns.

To download your prior-year TurboTax returns, just get started with your 2020 tax return in the TurboTax product that's right for you." => I already bought the 2020 Premium Turbotax but under a different account.

 

Thank you.