We used the track refund tool from the IRS and it said my refund was deposited on 1/30/19. We called the IRS because we chose to have a check/prepaid card mailed to us and not a direct deposit.They said that they paid the money to TurboTax’s bank so they have it and will send a check from there to distribute funds to their customers. How do we get a hold of turbo tax to track the money now? All of their information on tracking refunds says to go through the IRS but we already did and they said it’s now in the TurboTax bank
