The "did not file" option in the TT program simply puts a zero as the AGI for efiling nothing more ...you have have 3 ways to efile when using a DIY program ...
1) put in the AGI off the originally filed return ( not an amended)
2) put in a zero if the original return has not been processed yet
3) put in the 5 digit code they used to "e-sign" the 2019 return
If none of these things will work then mailing in the return is the ONLY option short of using a paid tax professional since none of these 3 items are needed when using a professional tax program.
