I'm in the same boat. I'm so aggravated. I called Turbo tax they said they would return a call within 111 mins! I'm not kidding 111 mins. They ended up calling back almost 4 hours later. Of course I missed the call at almost 8 pm. They did this twice to me. I want my money back considering there is no professional email saying they messed up. An ETA would at least suffice. We are all in limbo and it's unacceptable.
