This is not customer support. This is the public user forum. I am another user who tries to help....not a TT employee. You probably do not want to talk to customer support again---but to get to the bottom of what happened you will need to do that. We have no way here to look at your return or your account. When you prepared your 2020 return did you transfer the 2019 tax file? Were you able to e-file your 2020 return?
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
