@Lisashay112 You are correct, it is very difficult to reach the IRS at this moment. I have some information that might be of use to you. It's possible that you can get what you need through your IRS account. Here is the information, in case it is useful to you or anyone else experiencing difficulty accessing information.
You can check the status of your return not only through TurboTax, but also through the IRS website using your IRS Online Account.
Online Account is an online system that allows you to securely access your individual account information. You can view:
- The amount you owe, updated for the current calendar day
- Your balance details by year
- Your payment history and any scheduled or pending payments
- Key information from your most recent tax return
- Payment plan details, if you have one
- Digital copies of select notices from the IRS
- Your Economic Impact Payments (EIP 1 and EIP 2), if any
You can also:
- Make a payment online
- See payment plan options and request a plan via Online Payment Agreement
- Access your tax records via Get Transcript
Here is the link to see your Online Tax Account.
