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After you file
If what you originally entered is correct or if you made the necessary changes and you’re still getting rejected, there could be a data mismatch at the government, or some other situation beyond your control. You can still fix and file your return. You won't be able to e-file, so you’ll have to mail in a paper return.
Please see the TurboTax FAQ below for additional help with this rejection:
TurboTax Online instructions for E-file reject R0000-504-02: The name or Social Security...
March 10, 2021
10:03 AM