Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jspUse this TurboTax website to check your orders and payments - https://turbotax.intuit.com/personal-taxes/cd-download/order-stat
TurboTax 2020 online editions - https://turbotax.intuit.com/personal-taxes/online/
Transfer 2019 tax data file from a computer to the 2020 online editions - https://ttlc.intuit.com/community/entering-importing/help/how-do-i-transfer-last-year-s-return-into-...
