@Vianca1994c Did you have your fees deducted from your refund? If so it can cause your refund to take a few extra days to deposit in your account.
Once you file your return, you have used the product, which will not allow you to request a refund. The fees are for the use of the program to file your return, not to speed up the process. E-filing speeds it up faster than paper filing.
If you need additional assistance, you can click here to contact customer support.
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