Your refund is handled by the IRS or your state office therefore TurboTax won't be able to assist with the refund processing and release of your refund. There have been some reports that Where's My Refund has not updated recently but you should check back daily as the system is updated once a day.
According to the IRS website What to expect for Refunds This Year more than 9 out of 10 refunds are issued in less than 21 days after the IRS accepts the tax return when you e-file and choose direct deposit as your refund choice.
For more on the timing of your refund please see this TurboTax FAQ.
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