After you file


@EdnaA wrote:

Thanks for your reply, Donin. 

However,  I have purchased the desktop version of Turbo Tax and requested a refund because I did not use it.  I used the online version instead.  I have been waiting for TT to refund me the cost of the desktop version.


Sorry for the mix-up with the answer.  Did you use the website to request a refund?

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/