After you file


@Mbzawoyski23 wrote:

I purchased the TurboTax deluxe Cd.  I am having trouble installing it on my Apple IPad.   I went to installturbotax.com but when I try to install, it just hangs up saying it is loading.


The TurboTax software cannot be installed on a mobile device.

Go to this TurboTax website for a mobile device - https://turbotax.intuit.com/personal-taxes/mobile/

 

Request a refund for the software purchase -

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/