After you file

There is not a federal deposit from the state of Utah.   If you have a federal refund coming to you it comes from the IRS---the United State Treasury.   If you are getting a state refund it comes from Utah.  

So what is missing from 2019----your federal refund or your state refund?  Did you e-file the 2019 returns last year?  What does it say in your account?  Does it show that federal and state returns were accepted?  Or does it say something else--like "rejected," "printed," or "ready to mail?"   If it does not say accepted then the return was not filed.   You can print, sign and mail it now ---a 2019 return cannot be e-filed.

Or----if it says it was accepted but you did not receive the refund, contact either the IRS or the state to see what happened.

For a 2019 federal refund:

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

For your 2019 Utah refund:

https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/0...