Got the same notice and refiled. Hoping it works this time. I really have no issue with there being problems getting all the updates programmed and tested. My very serious heartburn has to do with 3 things; very disappointing customer service (they hadn’t a clue and didn’t believe me), absolutely no communication to us users alerting us to the problem along with an occasional update (until we started filling up the head dudes inbox it was crickets) and, lastly, they still have not admitted that this problem was on their end. The last point will likely cause me to seriously consider an alternative next year - I can accept mistakes/problems if you own up but to “wag the dog” hoping nobody notices is the kill shot for me (integrity is important in my world...).
