I have come to realize everything about turbo tax is a joke after all these years. Most sites allow you to contact customer support online more efficiently. Does anyone know their direct email for support? The online help is useless, the contact process is useless, turbotax is useless in general. I will definitely not recommend them to anyone nor will I use them in the coming years. In this day and age you would think a company that handles your tax returns will be light years ahead of most online services out there. How do I accept my california state tax will not be processed anytime soon. I called them weeks ago and accepted I would have to wait until my federal was processed. My gut instinct then was to not file my state return. BIG Mistake!
