I have re-entered the information and when I get to the e-file page and I check direct deposit it opens a drop down screen showing a check and where I should get the verified numbers and highlighted under the check copy is verify your account and routing numbers. There is nothing to check and I hit continue. The screen goes back to do I want to direct deposit, do I have a new account or have I changed banks. I spent an hour and a half talking to someone in India (Reginald) who I could barely understand and he didn't understand what I was talking about. I actually had to hang up on him because he couldn't help me. I am absolutely stunned and frustrated with turbotax this year and I have been using this system for a lot of years without any issues. Please is there anyone out there that can help me?
Thank you Carmen
