I spoke with a TurboTax employee/expert online for over an hour last night. He bent over backward to help and searched this very site. His conclusion was it is a software glitch. He suggested I wait until Feb. 12th and try again as the IRS is not accepting electronic filing until that date. That would be nice but I have zero confidence that will solve the issue.
I am a retired American citizen living in Canada. As my only income is my pension I have not filed in over ten years. I am only filing now as I never received any stimulus money.
I was so pleased to see Turbotax was offering this at no cost as money is very short. I am frustrated to be stuck at that final stage. Thanks for attempting to help.
