Why can’t i efile? Can i get a refund on my purchase if i cant efile. You already charge me before i could finish my efile.

 

After you file

There is no charge to efile when using TT online.  Rather, the fee is for the use of the software to prepare your return(s), and is the same regardless of how you file.

 

If you tell why you are unable to efile, we may be able to help you fix that.

After you file

Im not satisfied with the service, can i get my money back? I tried to efile after i put my credit card info, and it did not go through. I dont want to mail it. So in turn im not going to be able to use your service, please return my money.

After you file

1CCE0F8F-9DE8-4465-8D98-2A3730DAB1EC.png

 

BLa65m
New Member

After you file

I never wanted to pay just use e-file. I feel like Turbo tax won't let me proceed. Help

SForrestLO
Intuit Alumni

After you file

Can you provide more information, why can't you e-file?

@BLa65m

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"