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Why is There is no “Documents” section in my account? I can’t see previous return???
February 6, 2021
10:22 AM
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After you file
Make sure that you are in the same Turbo Tax account that you used previously; the following FAQ can assist in deciphering in whether you have multiple accounts: Multiple Accounts?
If you are in the appropriate account, you should be able to access your previous return by following these steps: Accessing prior year tax return
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February 6, 2021
11:03 AM
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After you file
....and if you still don't see a "Documents" or "Tax Home" on the left side of the screen?
........ Many times you need to get a couple pages into the actual 2020 file before those selections show up.
..........and even then, not every version of TTX has a "Documents" section, click on "Tax Home" instead, then scroll down the page to find the prior years to open and download:
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____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
February 6, 2021
11:30 AM