@Nonobitch Once you’ve signed up for a Turbo® Visa® Debit Card, it’ll be delivered in 5-10 business days (remember: Saturday, Sunday, and official holidays don't count as business days). It should be going to the address listed when you completed your return. You can visit TurboDebitCard.com to check the address we have for you, update your address, or have a new card sent to you.
You may also click here for the TurboTax Visa Debit Card phone number and don't choose option 2(to reach a live agent), it will repeat a few times then you will get more options.
Or when you call the number you can follow the steps below :
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Listen to the recording
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Press 2 to continue using the automated system.
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The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these)
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The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1
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Press 2 for the option of " have not yet received your card".
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Next you will be prompted to enter your social security number, zip code, and birth date.
