If you already filed the 2019 return with the W-7 and are still waiting for the ITIN then do NOT file the 2020 return until you get the ITIN.
For check ITIN status you have to call: 1-800-829-1040 (IRS Phone number) Please be sure that you have all information with you, they can ask you any data from your application.
Try calling to check the status of your refund at the IRS website.
https://www.irs.gov/refunds
800-829-1040
First choose your language.
Then 2
Then 1
Then 3
Then 2
When asked for SSN do nothing it will ask twice
Then 2
Then 4
You should then be transferred to an agent, but there is likely to be a long wait.
If they can't assist you can try the Tax Advocate in your state. most are working remotely and have a backlog.
https://www.irs.gov/advocate/local-taxpayer-advocate
