When you file 2020 if the AGI rejects then enter 0 for the AGI. They might not have the 2019 AGI in the right database yet to verify you. When 2019 Rejected did you try entering 0 then too?
Do you use Turbo Tax Online version or the Desktop program?
If you used Turbo Tax last year you should start a brand new account for yourself and not transfer from last year. You can not remove a spouse or switch the order of names.
Online is only good for 1 return. But you can use the same email address for 5 accounts. How to start another return in the Online version
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-onli...
