I used a laptop last year to file my taxes after buying a cd at Costco I emailed TurboTax and got live support to get a digital download. I still have a copy of that original email, but when I click on “view downloads” it doesn’t take me to the digital download area.
My dilemma is now I am only able to use my iPad as I sold my laptop. What I’m trying to do is open the 2019 tax file using the TurboTax digital download software and convert that file into a pdf.
