Have you checked www.irs.gov/refunds to see when your direct deposit date is? The funds would not be on the card until the refund is released by the IRS. If your deposit date has already passed and the funds were to be deposited on your card, please call toll-free at (888) 285-4169.
Please see the
TurboTax FAQ below for more information.
https://ttlc.intuit.com/replies/6419975
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