It is not just possible--that is how it will always be. TurboTax never knows if you received your refund or paid a tax due.
Your online account will only show that the result of the tax return you prepared using the software resulted in a refund or tax due, and it will show whether your e-file was accepted or rejected.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
