Did your turn reject? What is the reject code or message? We can help you fix it. Or you can pint and mail it. Only you can file your return. The Online fees are to prepare the return whether you efile or print and mail. So they don't give refunds for the online version.
After you paid did you continue on to the very end, though the 3 steps and hit the big orange Transmit Returns Now button? Or does When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. what does it say?
